1   購買方法
在+10的線上商店把喜歡的商品放進購物籃裡,進入購物籃頁面完成購物步驟
之後,我們將寄送訂單成功信件到你的信箱,確認完付款方法,就會盡快寄出
你所購買的商品。對商品和訂單有任何問題,請隨時和我們聯絡。
how to buy  
Please add the items you like to your basket, then follow all the checkout
steps on the page. We will send an order confirmation to your mailbox and
your order will be delivered as soon as possible. If you have any enquiries,
please do not hesitate to contact us.
2   付款方法
• 銀行郵局轉帳匯款
 送出訂單後三天內未完成付款,我們將寄出提醒信件到你的信箱,還是無法
 與你取得聯絡的話,此筆訂單會在送出訂單的一週後取消。

 付款所使用的銀行郵局帳號及匯款人姓名,與購物步驟中填寫的資料不相同
 時,會有確認上的困難,請主動聯絡告知我們。

• 貨到付款
 選擇貨到付款時,請再次確認你填寫的地址和電話是正確且有人收件和接聽
 的,如果無法順利與你取得聯絡,此筆訂單會直接取消,當你的+10帳號累
 積了兩次運送不成功紀錄後,貨到付款功能將被停止使用三個月。
payment method  
• bank transfer or remittance
 All the transaction have to be made within three working days once the
 order is confirmed . If not, we will send you a reminder to your email.
 After that, If we still don't hear from you within four working days, the
 order will be cancelled.

 If you use 3rd party's bank account to pay(the name does not match your
 +10 account's name), you will face some difficulty to confirm your order.
 Therefore, please inform us of this in advance.

• cash on delivery
 Please make sure your address and contact number information are
 correct. Please also make sure that there will be someone available to
 receive the delivery at the address. If there are two failed delivery record
 shown on your +10 account, the cash on delivery service will be
 suspended for three months.
3   運送規則
• 運送時間
 確認訂單及付款後,我們會在五個工作日以內寄出你所購買的商品,送出訂
 單後十天,若還沒有收到商品,麻煩請和我們聯絡,謝謝。

• 運費
 台灣郵寄運費:65元
 台灣貨到付款運費:130元
 
shipping info  
• delivery
 After the order and the payment are confirmed, we will ship your goods
 within 5 working days. If you haven't received your goods within 10 days of
 placing the order, please do contact us.

• shipping fee
 Domestic Shipping fee (Taiwan only)
 Regular mail: 65 TWD
 Cash on delivery: 130 TWD
 
4   退貨及換貨
如果你需要退貨或換貨,請在收到商品後一週內和我們聯絡。

• 商品或數量有誤,以及瑕疵商品,由+10的失誤所造成的情況,往返的運費
 由我們支付。

• 尺寸不合,商品與想像不符,而需要退貨或換貨的時候,往返的運費需自己
 支付。

在下列的情況下,我們無法為你退貨及換貨。
• 由購買者所造成的污漬或破損。
• 已經拆封使用過的商品。
• 收到商品超過一週後才和我們聯絡。
exchange and return  
If an exchange or return is needed, please contact us within a week of
receiving your goods.

• For incorrect items or quantities, and defective items, caused by +10,
 back and forth shipping costs will be paid by us.

• To exchange and return items because of wrong size or item inconsistency
 (unwanted items), you will have to pay the back and forth shipping costs.

Sorry that we can't exchange or return items for you for the following
circumstances:
• Stains or damages caused by customer.
• Items that have been unsealed or used.
• Contacting us more than a week after the receipt of goods.
5   尺寸
+10商店的襪長和腳底,我們是這樣量的。
size  
How +10 measures length and sole.
6   禮物包裝
gift wrapping  
7   個人資料保護
為了保護個人資料的安全,你在+10商店所提供的姓名、地址、電話、電子信
箱等個人資料,我們只會在與商品配送或需要聯絡你時使用,我們不會在其他
場合向第三者公開及提供你的個人資料。
privacy policy  
+10 collects personal information such as your name, address, phone
number and mail address to complete your order only. Your personal
information is never going to be made public or provided to any third
parties.
8   和我們聯絡
對商品、購物以及+10的各種問題,請不要客氣,大方的和我們聯絡。
contact us  
If you have any enquiries, please do not hesitate to contact +10.
+10
nihow10moresocks.com
+886-2-28322710
/10:00a.m.-18:00p.m.